We operate a Practice complaints procedure as part of the NHS regulations and our system meets the national criteria. The practice complaints leaflet gives details of the procedure and is available from reception. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. Please help us to help you.
NHS England
If you wish to complain about Primary Care services you can either contact the GP practice or NHS England as follows:
Email: http://www.england.nhs.uk/contact-us/
Number: 0300 311 2233
Postal address: NHS Commissioning Board, PO Box 16738, REDDITCH B97 9PT
Dorset Advocacy
If you are unhappy with your local NHS and are unsure whether you need to make a complaint at all or simply want to raise some concerns that you might feel are important, then why not contact Dorset Advocacy. This NHS service is free of charge and is designed to offer advice and support to patients, their families and carers. They will be able to provide information on NHS services, listen and respond to concerns, suggestions or queries and will help to sort out any potential problems quickly on your behalf.
Contact a Dorset Advocacy on Tel: 0300 3437000.